GUIDE

Checklist: Return to Work Best Practices amidst COVID-19

Businesses are getting ready to return to work in the physical workplace. This indicates that employers and employees are embracing the “new normal”, overcoming the fear of the COVID-19 pandemic and adapting to the new culture and best practice. Returning to work raised legitimate concerns among the customer success community regarding the health and safety of employees, vendors, and clients. To help SaaS companies and Customer Success teams address return to work issues in a safe and calm manner, CSM Practice conducted a COVID-19 customer success survey. Download our Return to work checklist amidst COVID-19, which is a compilation of “Return to Work” practices during the pandemic, shared by customer success teams and SaaS companies from across the world. Need help in optimizing your Customer Success strategy? Reach out to CSM Practice now!

Additional Resources

Customer Success Videos

Level Up Your CUSTOMER SUCCESS Strategy During COVID-19

Explore ways on how to augment your Customer Success Strategy to adapt to the new norm.

Measuring CUSTOMER SUCCESS During and After COVID-19

Learn more on how to measure the efficacy of your Customer Success Management practice and your team's performance during and after COVID-19.

Returning to work raised legitimate concerns amongst the customer success community regarding the health and safety of employees, vendors, and clients. To help SaaS companies and Customer Success teams address return to work issues in a safe and calm manner, CSM Practice conducted a COVID-19 customer success survey. Download our Return to work checklist amidst COVID-19, which is a compilation of “Return to Work” practices during the pandemic, shared by customer success teams and SaaS companies from across the world.