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Account Manager vs. Customer Success Manager

account manager vs customer success manager

Time for Career Change? Find out how to transition from Account Manager to Customer Success Manager!

Changing roles from an Account Manager to a Customer Success Manager’s position is not necessarily a trivial move, as many hiring managers might think. 

According to Kathleen Schubach, Director, Customer Success at CluePoints, the two roles have many transferable skills, however, there are vast differences between the two. 

To learn more, download Kathleen’s slides or watch this video.

Need help in optimizing your Customer Success strategy? Reach out to CSM Practice now!

Additional Resources

Customer Success Videos

From ACCOUNT MANAGER to Customer Success Manager

Discover how these two roles have many transferable skills yet with vast differences between the two. Watch the video.

ACCOUNT MANAGERS vs. Customer Success Managers

Get an in-depth overview of what Account Managers and Customer Success Managers are and how they differ in terms of goals and target metrics.

Account Manager vs. Customer Success Manager

Account Manager vs. Customer Success Manager

Hidden
Time for Career Change? Find out how to transition from Account Manager to Customer Success Manager! Changing roles from an Account Manager to a Customer Success Manager’s position is not necessarily a trivial move, as many hiring managers might think.  According to Kathleen Schubach, Director, Customer Success CluePoints, the two roles have many transferable skills, however, there are vast differences between the two.  To learn more, download Kathleen’s slide or watch this video. Need help in optimizing your Customer Success strategy? Reach out to CSM Practice now!

Additional Resources

Customer Success Videos

From ACCOUNT MANAGER to Customer Success Manager

Discover how these two roles have many transferable skills yet with vast differences between the two. Watch the video.

ACCOUNT MANAGERS vs. Customer Success Managers

Get an in-depth overview of what Account Managers and Customer Success Managers are and how they differ in terms of goals and target metrics.