GET YOUR FREE SLIDES
SUCCESS PLANS AND VALUE REALIZATION METHODOLOGIES
CSM Practice hosted another interactive session of the Customer Success Executives Roundtable about Success Plans & Value Realization Methodologies last October 20, 2020. Special thanks to Disha Gosalia, VP for Customer Success, at New Relic for all the valuable insights she has shared during the roundtable.
In the session, Gosalia and CSM Practice shared the quadrant of 4 "Workstreams" mapped to specific value identifiers and KPIs. As a bonus, you can get the presentation slides for FREE!
