SUCCESS PLANS AND VALUE REALIZATION METHODOLOGIES

Success Plan and Value Realization Methodologies

CSM Practice hosted an interactive session of the Customer Success Executives Roundtable about Success Plans & Value Realization Methodologies.

Special thanks to Disha Gosalia, VP for Customer Success, at New Relic for all the valuable insights she has shared during the roundtable.

In the session, Gosalia shared the quadrant of 4 "Workstreams" mapped to specific value identifiers and KPIs. As a bonus, you can get the presentation slides for FREE!