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We all heard about Customer lifecycle journey maps. But what is a customer value journey map?!
Customer Value Journey Map can help your team map the journey from your customer’s perspective of value. Discover how a customer journey map can be a tool to provide clarity on the objectives, key activities, and resources that will help your Customer Success Manager maximize value for the customers.
Here’s a Customer Value Journey Map template created by Angela Han, Chief Customer Officer, and Shirley Chapman, Senior Director, Customer Success Management at PluralSight . This template will help define what is a customer value journey map and how it helped their customers achieve success with their platform. Watch this podcast where they will explain more on how to use this customer value journey map template which set the beginning of a company-wide priority on delivering VALUE to their customers.
Learn how a Customer Value Journey Map can help your team map the journey from your customer's perspective of value.
Watch this session packed with tactical advice, examples, and open discussion about customer journey maps.
We all heard about Customer lifecycle journey maps. But what is a customer value journey map?!
Customer Value Journey Map can help your team map the journey from your customer’s perspective of value. Discover how a customer journey map can be a tool to provide clarity on the objectives, key activities, and resources that will help your Customer Success Manager maximize value for the customers.
Here’s a Customer Value Journey Map template created by Angela Han, Chief Customer Officer, and Shirley Chapman, Senior Director, Customer Success Management at PluralSight . This template will help define what is a customer value journey map and how it helped their customers achieve success with their platform. Watch this podcast where they will explain more on how to use this customer value journey map template which set the beginning of a company-wide priority on delivering VALUE to their customers.
Learn how a Customer Value Journey Map can help your team map the journey from your customer's perspective of value.
Watch this session packed with tactical advice, examples, and open discussion about customer journey maps.