CUSTOMER SUCCESS KEY PERFORMANCE INDICATORS (KPIs)

Customer Success KPIs

Customer Success Metrics: Leading & Lagging Indicators
by Mike Sasaki

How can Customer Success KPIs be used to track and measure the team's performance and efficacy of the customer success program?

Learn how to manage a team with meaningful key performance indicators or Customer Success KPIs from Mike Sasaki, Vice President, Global Head of Customer Success and Support at Mitek Systems. Download his slides now!

Learn more, watch this video.